Ben Dyson

Ben Dyson is a Customer Insights Analyst at Northern since November 2020, with previous roles including Transpennine Route Upgrade Insight Analyst and Management Graduate Trainee. Prior experience includes a Supervisor position at Farmfoods, where responsibilities encompassed management duties, customer service, and safety protocols during the pandemic. Ben also served as a Joiners assistant at Dyson Joinery and gained practical experience during a Year in Industry Placement at Arriva Rail North, focusing on infrastructure projects. Educational qualifications include a BA in Business with Professional Experience from the University of Hull and certifications from the Chartered Institute of Rail Operators.