Northern
Jon F. possesses a diverse professional background with significant experience in customer service, recruitment, and safety management. Currently employed as a Conductor at Northern since October 2022, Jon previously worked as a Travel Safe Officer at Amulet Security and Carlisle Support Services, focusing on byelaw enforcement and customer interaction within the railway environment. Jon's recruitment expertise was developed during tenure at Capita Resourcing, where responsibilities included assessing and interviewing candidates, as well as project management for resource forecasting. Earlier career roles included customer service supervision and debt recovery, complemented by academic achievements in Psychology and a CIPD Level 7 Diploma in Human Resources Management.
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Northern
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Northern plays a vital role in the north of England by connecting tens of thousands of people by rail to work, leisure, education and more every day. We are publicly-owned, headquartered in York, and our parent company is DfT OLR Holdings Ltd (DOHL) which is owned by the Secretary of State for Transport. Northern Trains Limited is a subsidiary of DOHL. There are many exciting plans and benefits to come for Northern. These include: - The continued roll-out of new state-of-the-art trains with a top speed of 100mph - Extra capacity delivered by the new fleet - A major deep cleaning program of all trains - An overhaul of on-board cleanliness to ensure every journey will be made on a train fit for passengers - New technology is being trialled to identify crowding pinch points to reduce overcrowding - Work is underway to extend platforms at 30 stations across the network to allow for longer trains and to improve journeys