Northern Michigan University
Erin Langenberg, MBA, currently serves as a Programmer Analyst II at Northern Michigan University, specializing in application program analysis, modification, testing, debugging, and SQL data management. Prior to this role, Erin held the position of Implementation & Quality Assurance Manager at AnswerNet, where leadership of 58 cross-functional teams resulted in effective product delivery and substantial cost savings. As National Client Solutions Manager, oversight of call center teams led to significant performance improvements. Erin's earlier experience includes roles as a Virtual Assistant, Retail Merchandiser and Data Collector, and Office Manager, showcasing a strong background in operations analysis, training, and productivity enhancement. Educational credentials include an MBA from William & Mary and a BS in Information Systems from Northern Michigan University.
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