Lisa James

Lisa James is an experienced professional with a diverse background in hospitality and training. Major roles include Director of Marketing at Qpax, where a marketing plan for an e-commerce tool was developed, and various leadership positions at Hotel Nikko Atlanta, including Assistant Front Office Manager and Director of Guest Services. Lisa has also served as Director of Front Office Operations at The Carlton on Madison and Director of Membership Services at The Leading Hotels of the World, managing global account strategies. As Principal of Lisa James Consulting, the focus was on organizational effectiveness and leadership development. Current roles include Director of Culinary Training & Development at Sodexo Live! and Clinical Simulation Technologist at Northwell Health, with previous experience as a Corporate Trainer at Centerplate and Central Reservations Manager at Nikko Hotels International.