Thalia D.

THALIA D. is an experienced healthcare operations professional currently serving as the Corp Integration Operations Manager in the Care Coordination Department at Northwell Health since June 2022. THALIA leads a team focused on streamlining the post-acute authorization process, achieving a 50% reduction in turnaround time and enhancing case assessments through nurse-to-nurse verbal reviews. Prior to this role, THALIA was the Owner of KayKai LLC since December 2019 and spent over 13 years at Lenox Hill Hospital, progressing through positions including Operations Manager, Administrative Support Supervisor, Discharge Planning Coordinator, and Patient Logistics-Bed Control Officer. THALIA began a career in healthcare with American Medical Response as a Communication Representative/Transportation Coordinator. Academic credentials include an MBA in Health Services from Keller Graduate School of Management and a Bachelor's degree in Business Administration and Management with a focus on Health Services Management from DeVry University.