Lindsey Smith

Lindsey Smith has a diverse work experience spanning over a decade. Lindsey started their career at Fred Meyer in 2011, where they worked as a Customer Service Supervisor. In this role, they managed employee schedules, resolved customer complaints, and handled escalated service issues.

In 2015, Lindsey joined Northwest Administrators, Inc. Lindsey began as a Data Maintenance employee for a year before being promoted to the position of Pension Estimator. As a Pension Estimator, they determined pension benefits for active Plan participants, oversaw the New Units Project, and analyzed payroll documentation for correct credit.

After two years in this role, Lindsey transitioned to become a Claims Trainer for the company. In this position, they conducted regular training programs, developed new department procedures, and provided both classroom and on-the-job training to claims processors.

Most recently, Lindsey worked as a Claims Analyst at Northwest Administrators. In this role, they reviewed pension benefit estimates and claims, transferred claim payment instructions to the bank, and monitored daily release reports for high amounts and anomalies.

Lindsey Smith began their education at Shoreline Community College in 2012 and completed their Associate's degree in Business Administration and Management in 2014. Following this, they pursued further studies at Central Washington University from 2018 to 2021, where they obtained a Bachelor's degree in Business Administration with a Minor in Human Resource Management.