MC

Melanie Clark

Director Of Customer Engagement at Northwest Center

Melanie Clark has a diverse work experience spanning over several years. Melanie began their career at Packer Brothers in 1987 as a General Manager, responsible for overseeing the daily operations of seven salon locations. Melanie then moved on to Regis Corporation in 1996, where they continued to serve as a General Manager, this time overseeing 24 locations throughout the Pacific Northwest.

In 2013, Melanie joined Microsoft as an Administrative Coordinator on a contract basis, working with the International Team Patent Department. Their responsibilities included ordering priority documents and assignments, as well as shipping documents to international countries.

After their time at Microsoft, Melanie joined Northwest Center in 2014 as a Customer Service Administrative Manager. Here, they managed various aspects of the department, including payroll and business expense processing, data tracking and analysis, and community/partnership outreach activities.

During their tenure at Northwest Center, Melanie also held the position of Senior Manager Administration, where they managed forecasting, budgeting, and data collection for billing, as well as dispatch logistics and routing configuration. Melanie also oversaw department administrative roles and functions, including data entry and reporting.

Overall, Melanie Clark has amassed a wealth of experience in managing operations, administration, and customer service in various industries.

Melanie Clark pursued their education at Bellevue College from 2012 to 2014, where they earned an Associate of Arts (AA) degree in Business Administration and Management, General. Prior to this, they attended Seattle Central College from 1983 to 1985, where they focused on Business Management with a field of study in Cosmetology/Cosmetologist, General.

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Previous companies

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Timeline

  • Director Of Customer Engagement

    June, 2020 - present

  • Senior Manager Administration

    June, 2017

  • Customer Service Admistrative Manager

    April, 2014