Trey A Simmons

Trey A Simmons is a seasoned technical support specialist currently serving as a Senior Technical Support Specialist at Northwestern University since February 2022. Prior to this role, Trey worked at the City of Albuquerque from November 2016 to July 2021, including positions as PC Support Specialist II and I, where responsibilities included providing second-tier support, managing escalated calls, and training end-users on various software applications. Trey's experience also encompasses leadership roles at Verizon, focusing on customer service management and team development, as well as positions in retail and broadcasting. Education includes degrees in screenwriting, directing, production design, history, and theatre from various institutions. Notable accomplishments include commendations for excellent service and contributions to workplace culture initiatives.