Catarina Rosa

Catarina Rosa is an experienced professional currently serving as a Customer Success Manager at NOS SGPS, where responsibilities include heading transport and reverse logistics, managing project initiatives, and optimizing customer experiences in home delivery and device aftersales. Prior roles at NOS include leadership in B2C transport management and go-to-market strategy for handset management, involving collaboration with major vendors such as Samsung and LG. Earlier career experience includes trade marketing positions at Longa Vida - Lactalis Nestlé Portugal and Coty, where Catarina contributed to promotional planning and sales impact analysis. Catarina holds a Master’s degree in Business Administration from ISCTE Business School and a Bachelor’s degree in Economics from Iscte - Instituto Universitário de Lisboa, complemented by studies at Universitat Pompeu Fabra.