Daniel Magalhães

Daniel Magalhães is an experienced professional in customer service and continuous improvement, currently serving as a Customer Service Project Manager at NOS SGPS since January 2020, where the focus is on implementing continuous improvement processes and managing projects using Agile methodology. Prior to this role, Daniel held the position of Head of Quality and Continuous Improvement at Grupo Salvador Caetano - Caetano Star, overseeing the implementation and certification of quality management systems per NP EN ISO 9001:2015 and facilitating various continuous improvement initiatives. Daniel's expertise also includes supply chain and production consultancy at Procensus, as well as working as a Supply Chain Trainee at TRECAR, where Lean Management methodologies were applied. Daniel possesses a Master's degree in Industrial Engineering and Management from Faculdade de Engenharia da Universidade do Porto and a Lean Six Sigma certification from ISQ.