Maria Clara Jorge

Maria Clara Jorge is an experienced professional currently serving as an AI Senior Product Owner and Project Manager at NOS SGPS, focusing on market and customer intelligence by managing transformative AI-based projects aimed at enhancing customer experience and operational efficiency. Maria assumed significant responsibilities including influencing AI strategy, leading projects such as GenAI-based customer support chatbots, and adopting Agile methodologies to maximize project impact. Prior experience includes roles as an Operations Solutions Specialist at FARFETCH, where partnership development and technical solutions were key, and a Project Manager in business development for Portugal's largest loyalty program at MC. Early experience includes an internship in the Press and Communication team at Casa da Música. Maria holds a Master's degree in Innovation Economics and Management, alongside licentiate degrees in Management and Communication Sciences from FEP U. Porto and Universidade do Porto.