Nosy Crow
Fatima Haile is a dedicated professional with a diverse background in operations and customer service. Currently serving as a Production Assistant at Nosy Crow since November 2023, Fatima previously contributed as a Publishing Assistant at Magic Cat Publishing, where responsibilities included metadata management and supporting a new publishing system integration. Notable prior experience includes an Operations Specialist role at Apple, where Fatima led a project for Earth Day and shared sales data with the wider team, and achieving high customer satisfaction ratings as a Specialist. At Barclays UK, Fatima addressed escalated complaints in a Technical Customer Service Associate capacity, handling fraud and debit card issues while managing personal targets. Earlier experience includes a Sales Advisor position at Vodafone, where Fatima excelled in sales performance, and at Blue Arrow. Educationally, Fatima attended Handsworth Wood Girls' Academy from 2012 to 2015.