Justin R.

Justin R. is an experienced Solutions Architect currently employed at Proof (formerly Notarize) since June 2022, after serving as a Sr. Solutions Engineer. Prior to this role, Justin R. worked at Amwell from December 2020 to June 2022 as a Technical Support Manager, leading a team of ten Tier 2 and Tier 3 Support Engineers across multiple product lines and streamlining processes for improved collaboration. Justin R. began at Amwell as a Tier 3 Technical Support Engineer, where daily tasks involved utilizing tools such as Jira, Salesforce, SQL, and AWS CloudWatch to provide support for telehealth products. Earlier experience includes serving as a Senior Support Engineer at Dell EMC, where expertise in SAN issues and storage solutions was applied, and as a Technical Support Engineer 2 in the United States Air Force, holding the title of Cyber Systems Operations Staff Sgt. (E5).