Kaley Norton is an experienced professional in customer support and operations, currently serving in the role of Closing Operations & Customer Support at Proof since October 2021. This position involves knowledge of real estate terminology, effective communication with Lender Companies, Title companies, Mortgage Brokers, and signers, as well as ensuring compliance with specific Standard Operating Procedures. Prior experience includes working as an Optician at EyeCare Partners, where responsibilities included verifying patient insurance for exams and glasses, and a Customer Service Sales Representative at Ink & Cotton, where customer relations, order management, and social media content creation were key duties. Additionally, Kaley has a background in the food service industry, having worked as a Hostess Server at The Salty Snapper and a Server at The Egg & I Restaurant. Kaley holds a degree from Valdosta State University and graduated from Etowah High School.
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