Cristian Bojica

Cristian Bojica is an experienced professional with a strong background in business support, process improvement, and customer service management. Currently serving as the Business Support Lead at Notino since April 2023, Cristian supervises team activities, reports on KPI results, and identifies service improvement opportunities. Previously, Cristian held roles such as Process Improvement Specialist and Customer Service Manager at Euroins Insurance Romania, where responsibilities included reporting on claims handling, optimizing processes, and leading system updates. Earlier experience also includes managing a large customer service team at Claim Expert GIE and roles in food services and data entry. Cristian holds a Licentiate degree in Communication from Scoala Nationala de Studii Politice si Administrative and a Bacalaureat in Mathematics and Computer Science.