Shana Johnson

Shana Johnson is an experienced retail and operations management professional with a career spanning over two decades. Currently serving as General Manager at Nouria since June 2023, Shana has previously held the same title at Cafua Management Company, LLC, from March 2021 to May 2025. In earlier roles, Shana was a Store Manager at Rapid Refill and CVS/pharmacy, where a focus on customer service and operational efficiency was paramount. Shana’s expertise extends to district management at REM Central/NGP Management dba Dunkin' Donuts, where rapid promotion from crew position to district manager showcased strong commitment and leadership. Additionally, Shana has experience in managing store operations at Hollywood Video and Claires Fashions Inc. Shana's educational background includes a high school diploma from Salem High School and some college experience.