Emma Klofsten currently serves as the CX Transformation Lead at Pleo, where involvement in the Strategy and Commercial Effectiveness Team focuses on enhancing Customer Experience through strategic initiatives. Previous roles at Pleo include Solutions Architect and Customer Success Manager, where efforts were directed toward optimizing the customer journey for smaller businesses in Sweden and the UK. Additionally, Emma has experience as an Inside Sales Executive at Nova and has participated in a Top Talent Network. Other professional experiences include a Student Assistant position at Hilti Group, Event Coordinator for LundaEkonomerna, hosting at Vadstena Klosterhotel, and working as a Polo Groom at Agro Invest Overseas LTD. Emma Klofsten holds an MSc in Managing People, Knowledge & Change from Lund University School of Economics and Management and a Bachelor of Business Administration from Lund University, as well as a Bachelor of Science in Business Administration and Management from The Hong Kong University of Science and Technology.
This person is not in the org chart
This person is not in any teams
This person is not in any offices