Magnolia Piñeros Arias has a diverse work experience spanning several industries and roles. Magnolia started their career in 1993 at Cooperativa de Profesionales Coomeva in the Education and Training department. Magnolia then joined Cámara de Comercio de Bogotá as a Business Consultant, specializing in the creation, development, and strengthening of businesses. In 2014, Magnolia joined Despegar, where they held various positions including Regional Training Manager and Regional Manager of Training. In these roles, they were responsible for organizing and implementing training programs for customer service teams across multiple countries in Latin America. Magnolia also played a key role in designing and delivering operational training content and ensuring compliance with performance indicators. In 2021, Magnolia joined Mercado Libre as a Knowledge Management Supervisor, specifically within the FinTech division, Mercado Pago - Customer Experience. Their responsibilities included planning, coordinating, and executing training programs for both internal and external stakeholders, with a focus on operational excellence and continuous improvement. Most recently, Magnolia joined novae as a Functional Travel - Operation Leader in 2022.
Magnolia Piñeros Arias has a diverse educational background. In 2018, they attended the International Trainers Academy of NLP (ITANLP) and obtained a Practitioner of NLP - Classic Code degree. Additionally, in the same year, they pursued a Máster Training Mentor MMP (Educación no formal) at Mentoring y Coaching Liderazgo Esencial - Coherencia.
Currently, they are enrolled in the Universitat Autònoma de Barcelona, pursuing a Máster en Emprendimiento e Innovación Social, which is still in progress and they started in 2022.
In terms of previous education, Magnolia Piñeros Arias completed an Especialista en Gerencia de Recursos Humanos, specializing in Gestión Humana, at Fundación Universitaria Konrad Lorenz. Furthermore, they graduated from Universidad Santo Tomás with a degree in Administrador de Empresas, with an emphasis on Gestión Comercial. However, the specific years of completion for these degrees are not provided.
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