Akhila Nair T M is an experienced Associate Technical Support Consultant currently at Novaneuron since August 2023, delivering customer support on an API platform by addressing technical inquiries and troubleshooting issues. Previously, Akhila held similar positions at Totto and FullContact Inc., providing first-line support for various customer concerns through email and chat. In addition to technical support roles, Akhila has experience as a Data Research Associate, where research and data analysis were conducted to assist companies in decision-making. Early career experience includes a role as a Junior Robotics Trainer at EduBrisk Knowledge Solutions, facilitating hands-on workshops for students. Akhila holds a B.Tech in Electronics and Communications Engineering from the University of Calicut.
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