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A NOVAQUEST É UMA EMPRESA ESPECIALIZADA EM SERVIÇOS DE RECUPERAÇÃO DE CRÉDITO E ATENDIMENTO AO CLIENTE. NOSSO FOCO DE ATUAÇÃO RESIDE SOB A COBRANÇA AMIGAVEL ADMINISTRATIVA ATÉ A FASE PRÉ JURIDICA E CONTENCIOSA.

NovaQuest Contact Center

Thiago Rocha

This department oversees and optimizes operational processes to ensure efficiency and productivity within the organization.

Operations Management

This department focuses on developing and analyzing strategic plans to guide the organization's initiatives and goals.

Planning and Strategy

This department oversees and manages the collection processes, ensuring effective strategies for debt recovery.

Collections Management

This department provides technical assistance and solutions to ensure optimal IT system performance.

Technical Support

This department focuses on enhancing customer satisfaction and engagement while managing marketing strategies to promote products and services.

Customer Success and Marketing

This department focuses on analyzing data and systems to enhance operational efficiency and support decision-making.

NovaQuest Contact Center

Org chart

Teams

Operations Management

Planning and Strategy

Collections Management

Technical Support

Customer Success and Marketing

Data and Systems Analysis

Offices

NovaQuest Contact Center

Org chart

Teams

Operations Management

Planning and Strategy

Collections Management

Technical Support

Customer Success and Marketing

Data and Systems Analysis

Offices

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