Elpida Sonanti

Elpida Sonanti is a skilled customer service professional with experience in various roles across multiple organizations. Currently serving as a Senior Customer Care Agent at Novibet since August 2023, Elpida provides timely and efficient support while resolving account queries and managing customer complaints. Prior to this, Elpida worked as a Customer Service Agent at Ferryhopper, where exceptional support was delivered by handling high volumes of communications and coordinating with internal teams. Previous experience at The American College of Greece included roles as Secretary, managing office operations and client inquiries, and as an Archivist Assistant, focusing on organizing and digitizing archival materials. Elpida holds a Bachelor of Arts in Psychology from The American College of Greece.