IS

Ibrahima Sall

IT Operations & Service Desk Director at Novipro

Ibrahima SALL has a diverse work experience in the field of Information Technology. Ibrahima started their career at Teylium Group in 2005 as an IT Manager. Ibrahima then moved on to work at Suneor (now Sonacos) as a Consultant and later became the IT Manager from 2006 to 2012. In 2013, they joined Moneris as a Senior Systems Administrator, and in 2015, they worked as a Senior Information Technology Consultant as a freelancer. From 2017 to 2018, they served as a Senior Systems Administrator at NOVIPRO. Ibrahima then took on the role of Network Operations Center Manager at NOVIPRO from 2018 to 2021. Currently, as of September 2021, they are working as an IT Operations & Service Desk Director at NOVIPRO, where they manage day-to-day operations, develops strategies, and fosters relationships with other IT and business departments. Ibrahima SALL has a strong background in IT operations and service delivery, with a focus on ensuring high levels of customer service and optimizing processes.

Ibrahima Sall's education history is as follows:

From 1995 to 1998, they attended the University of Saint Louis, where they obtained their Bachelor of Applied Science (B.A.Sc.) degree in Mathematics and Computing.

Between 1998 and 2001, they studied at Ecole Polytechnique and earned a Maitrise en Informatique degree. The field of study for this degree is not specified.

In 2012, they attended Koenig India and received a Certificate in Systems Engineering.

From 2013 to 2014, they pursued studies at Gerald Godin College, obtaining an Attestation d'Etudes Collégiales in Mobile Application Development. The field of study for this attestation is not specified.

Links

Timeline

  • IT Operations & Service Desk Director

    September, 2021 - present

  • Network Operations Center Manager

    January, 2018

  • Senior Systems Administrator

    July, 2017

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