Joana Viana is a Service Designer at NOVO BANCO since February 2022. With prior experience as a Senior Designer at Celfocus from May 2016 to January 2022, Joana also worked as a Graphic Designer at companies like creARTiva, Exit de Disseny, and Brandia Central. Joana holds a Master's degree in Graphic Design from Elisava Barcelona School of Design and Engineering, as well as a Bachelor's degree in Photojournalism and Photography from IDEP BARCELONA Escuela Superior de Imagen y Diseño. Additionally, Joana completed a Formação Avançada em Design de Serviços program at Universidade Católica Portuguesa.
February, 2022 - present
Principal Service Designer - Community & State Member Experience at UnitedHealth Group
Lead Service Designer at TPXimpact
Senior Service Designer at Torchbox
Senior Service Designer at Lancashire County Council
Service Designer & Researcher at Habi
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