Novo Labs, Inc.
Marcus Oladell's work experience begins with their role as a Software Engineer at Novo Labs, Inc. starting in September 2018. Prior to this, they served as a Senior Software Engineer at FullContact Inc. from October 2015 to July 2018. During this time, they helped develop FullContact's identity resolution and insights platform, supporting millions of users and trusted brands.
Before their time at FullContact, Marcus was a Ph.D. student at the University of Texas at Arlington from September 2009 to September 2012.
Their earlier experience includes roles at FactSet, where they worked as a Principle Software Engineer from July 2003 to July 2008, and also as a Software Engineer from July 1999 to July 2008.
Marcus Oladell attended the University of Connecticut from 1994 to 1997, where they pursued a degree in Computer Engineering. Following their time at the University of Connecticut, Marcus went on to study at Rensselaer Polytechnic Institute from 1997 to 1999. There, they graduated with a Bachelor of Science degree in Computer Science.
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Novo Labs, Inc.
Novo Labs provides a conversational commerce service for taking restaurant orders through high-volume voice channels. We turn voice interactions into digital transactions that can be personalized and optimized using our artificial intelligence platform.So far in 2019, Their end-to-end service has taken over 25,000 live conversational restaurantorders over the phone without any human intervention.High-volume voice ordering channels, such as phone or drive-thru, require much more than just a chatbot. Their service handles the real-world conditions of how customers actually talk when they order through those existing voice channels.