Subhajit Biswas

Subhajit Biswas is a seasoned professional with extensive experience in operational enablement, strategy, and management across various sectors. Currently serving as the Sr Manager of Operational Enablement at Novo, Subhajit is instrumental in establishing centralized Quality Assurance and Knowledge verticals for Banking Operations in India, focusing on enhancing customer experience through comprehensive systems analysis. Previously at Better.com, Subhajit held multiple managerial roles, notably in SALES Strategy, where a significant team expansion and customer experience initiatives were led. Subhajit's expertise also includes co-founding QETC Developers for technology consulting, delivering digital transformation solutions, and contributing to early-stage startups with digital marketing strategies. Educational credentials include an MBA from ESSEC Business School, complemented by a Bachelor's in Electrical Engineering from West Bengal University of Technology.