Ronny Behr

Ronny Behr is a highly experienced professional in project leadership and customer service management, currently serving as a Senior Project Leader at novomind AG since August 2021, focusing on the enhancement of customer service through omnichannel solutions and artificial intelligence. Previous roles include Project Leader Customer Solutions at novomind AG, Leiter Planung und Steuerung at Swiss Post Solutions, and various positions at Competence Call Center, where responsibilities encompassed project management, business process optimization, and team leadership. Ronny Behr holds a Master of Business Administration with a focus on agile management from the AIM Austrian Institute of Management and a Bachelor in Human Resources Management from IHK Leipzig, among other academic qualifications.