Romain Pennel

Romain Pennel is an experienced professional with a background in customer support, team leadership, and marketing. Currently serving as Team Lead and Customer Excellence Manager at Novorésumé since December 2020, Romain focuses on enhancing product features through user feedback and collaboration with various teams. Previously, Romain held roles such as Team Lead & Customer Support Associate, and Customer Support Associate/Office Manager at LetsBuild, where responsibilities included ensuring high-quality customer service and improving product usability. Romain's earlier experiences include strategic marketing consulting at Aviation eLearning, event management and marketing internship at DroneUp International Film Festival, and an internship at Crédit Agricole Nord de France. Romain holds a Master of Science in Marketing French Excellence from NEOMA Business School and several other relevant degrees in marketing and management-related fields.