Jen Russell

Jen Russell has extensive experience in the hospitality industry, currently serving as a Reservations Agent at Novotel Sydney on Darling Harbour since June 2022, and previously held the same role at the same company from May 2018 to September 2019. Jen's career includes roles as a Junior Client Executive at Telum Media, where responsibilities involved client support and relationship management, and as Cabin Crew for Virgin Australia, providing passenger service and safety. Additional experience encompasses positions as a Front Desk Receptionist at Carrington Hotel, Guest Service Agent at Mercure Penrith, Food and Beverage Attendant at Fairmont Resort & Spa Blue Mountains, and Bartender at Lapstone Hotel. Jen holds a Bachelor of Business and Commerce in Hospitality Management and Marketing from Western Sydney University and a Certificate III in Business Administration from TAFE NSW.