Alicia Hill

Operational Risk And Controls Manager at Novuna

Alicia Hill is an experienced professional in operational risk and controls management, currently serving as the Operational Risk and Controls Manager at Novuna since February 2022, following a series of roles within the company including Senior Risk and Controls Specialist and Process Improvement & Controls Specialist. Prior to Novuna's rebranding from Hitachi Capital (UK) PLC, Alicia held several positions such as Retail Coordinator, Relationship Manager, and Customer Contact Administrator. The career began at JD Sports Fashion plc as a Sales Assistant, and included an internship at Zurich Insurance Company Ltd. and a role as an Advisor at Debenhams. Alicia earned a Bachelor of Science (BSc) in Psychology from The University of Huddersfield, attending from 2011 to 2016, and completed secondary education at Pudsey Grangefield High School between 2004 and 2011.

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Novuna

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Novuna is one of the UK’s leading financial services companies. We create extraordinary solutions and outstanding customer experiences that our customers love, powering the aspirations of millions of consumers and businesses every day. From our 24/7 fast, flexible retail point of sale finance and award-winning personal loans to our industry leading support to help decarbonise and futureproof fleets, and award-winning asset finance and business cash flow solutions, we embrace new ways of working to unlock the potential of our customers and our colleagues. Novuna is the trading style for Mitsubishi HC Capital UK PLC. Novuna builds on four decades as one of the UK's most successful and trusted financial services providers. Novuna means New Together, which captures the essence of our business - our ability to anticipate and support customers through rapid change. Whatever you’re planning, Novuna has the right solutions to help achieve your ambitions sooner.