Caroline McGrath

IT Service Design & Transition Manager at Novuna

Caroline McGrath is an experienced IT professional with a diverse background in project management and service design. Currently serving as the IT Service Design & Transition Manager and IT Project Manager at Novuna since February 2022, Caroline has led the implementation of hybrid working practices across the organization. Previously, at Hitachi Capital (UK) PLC from October 2015 to February 2022, Caroline successfully managed the rebranding project for Group functions and delivered a card payment solution while overseeing a Windows 10 rollout to 1,100 staff. Caroline's extensive project management experience also includes roles at Direct Line Group, RBS Insurance, and earlier positions in Lotus Notes development, showcasing a strong foundation in IT systems and stakeholder management. Caroline holds a Bachelor of Science degree in Mathematics and Computer Science from the University of Leeds.

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Novuna

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Novuna is one of the UK’s leading financial services companies. We create extraordinary solutions and outstanding customer experiences that our customers love, powering the aspirations of millions of consumers and businesses every day. From our 24/7 fast, flexible retail point of sale finance and award-winning personal loans to our industry leading support to help decarbonise and futureproof fleets, and award-winning asset finance and business cash flow solutions, we embrace new ways of working to unlock the potential of our customers and our colleagues. Novuna is the trading style for Mitsubishi HC Capital UK PLC. Novuna builds on four decades as one of the UK's most successful and trusted financial services providers. Novuna means New Together, which captures the essence of our business - our ability to anticipate and support customers through rapid change. Whatever you’re planning, Novuna has the right solutions to help achieve your ambitions sooner.