Stephen Hull

Stephen Hull has over 15 years of IT support experience, currently serving as a LAN Desktop Technician at Now Foods since May 2010. Responsibilities include providing level 1 Help Desk support, managing Active Directory accounts, and developing standardized imaging processes for both Apple and Windows devices. Stephen has created extensive documentation and knowledge bases to enhance IT support efficiency, while also training and onboarding new staff. Previous roles ranged from an Academic Systems Support Analyst at Devry, addressing software installation issues, to a Computer Support Specialist at Illinois State University, focusing on Active Directory management and computer security. Stephen holds a Bachelor of Science in Telecommunications Management from Illinois State University.