LaRhonda Stephens

LaRhonda Stephens has a diverse work experience spanning several industries. LaRhonda currently works as an Account Manager for Now® since 2022. Prior to this role, they worked at Open Mortgage, LLC as a Junior Processor from September 2020 to March 2021. In this position, they were responsible for ordering necessary documents, reviewing and analyzing provided documents, and assisting with processing mortgage loan applications.

Before Open Mortgage, LLC, LaRhonda worked at Optum as a Pharmacy Helpdesk from November 2017 to July 2020. LaRhonda'srole involved providing assistance to clients and customers with inquiries related to pharmacy matters.

Prior to Optum, they worked at Assurant as a Property and Casualty Specialist from January 2013 to January 2017. In this role, they assisted clients/customers with inquiries regarding homeowner, flood, and windstorm insurance policies. LaRhonda also handled premium payments and followed standard policies and procedures for problem resolution and timely customer response.

LaRhonda's work experience also includes a role as a Title Clerk at Titlemax from January 2011 to May 2012.

Overall, LaRhonda has demonstrated a strong background in customer service, administration, and processing various types of documents in the mortgage and insurance industries.

LaRhonda Stephens pursued their education at Georgia Piedmont Technical College from 2002 to 2004, where they obtained an Associate's degree in Marketing/Marketing Management, General. Following this, they enrolled at Strayer University in 2021 and is expected to complete their Bachelor of Business Administration - BBA degree in Human Resources Management and Services by 2023.