Libby Ziemelis

Libby Ziemelis is a seasoned professional in Salesforce administration and customer success with over 17 years of experience. Currently serving as a Senior Salesforce Administrator at NPR since August 2022, Libby previously held the position of Senior Customer Success Manager at DemandBlue, where extensive knowledge of nonprofit best practices was utilized to enhance client relationships and project outcomes. Additional experience includes serving as Vice President of Data Services at HandsOn Connect Cloud Solutions, overseeing data implementation and customizations, and holding the role of Associate Director at Volunteer Kalamazoo, where crucial operational and development tasks were executed. Libby is well-versed in Salesforce management, process automation, and training delivery, supported by a BA in Public Policy from Western Michigan University and an Associate's degree in Business from Muskegon Community College.