Flemming Pryds Rand

Chief Innovation Officer at nps.today

Flemming Pryds Rand has a diverse work experience in the field of customer service, management, and marketing in various companies. Starting in 2002, Flemming worked at Microsoft as a Technical Solution Specialist and later as a Team Manager, responsible for ERP and CRM support. In 2006, Flemming took on the role of Product Marketing Manager, overseeing the marketing and sales of Microsoft's ERP systems. Later, from 2008 to 2011, Flemming worked as a Team Manager, focusing on building service units and improving customer satisfaction. Flemming then joined Formula CRM as a Partner, where they were involved in business planning, project management, and recruitment. In 2013, Flemming joined SCA - Hygiene and Forest Products Company as a Customer Service Manager, responsible for order processing, sales support, and customer service. Finally, since 2015, Flemming has been working as the Director at nps.today, where they are responsible for creating strong and healthy growth for customers and partners.

Flemming Pryds Rand attended Syddansk Universitet from 2002 to 2007, where they earned a degree in HD(A) and studied Business Management with a focus on Marketing. In 2013, they completed courses at Ledernes Kompetencecenter in Six Sigma, Yellow Belt, and LEAN ledelse i praksis. In 2010 and 2011, Flemming attended Think About IT to pursue a Master's degree in Leadership. Additionally, they studied at Copenhagen Business School from 1988 to 1991, receiving an HH degree with a specialization in Niels Brock.

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