Yanick Daviault

Yanick Daviault is an accomplished IT professional with extensive experience in telephony and IT support. Currently serving as the Director of IT Support at NQX since November 2020, Yanick previously held key positions at Nordia Inc. as Voice & Dialer Manager and at Equinox (a division of Canadadirect) as Senior Telephony Analyst. Yanick began a career at Nordia as Voice & Communication Senior Administrator. Yanick's education includes multiple certifications from Interactive Intelligence and ongoing courses on platforms like Udemy, as well as training from Verint, demonstrating a commitment to professional development in the field.