Karina Hodges

Karina Hodges is an experienced professional in employee development and quality assurance, currently serving as the Manager of Agent Experience & Development at NRG Energy since July 2012. Previously, Karina held positions including Manager of Sales Quality and Quality Assurance Team Lead at The Hartford from August 2010 to July 2012, specializing in billing and claims and focusing on Medicare Supplement and Medicare Part D drug plans. Karina holds a Bachelor's degree in Business/Corporate Communications from West Chester University of Pennsylvania, obtained in 2009, and a High School Diploma from Abington Senior High School, awarded in 2005.