Zakir Rasheed

Zakir Rasheed has extensive work experience in various roles in the telecommunications and banking sectors. Zakir is currently the VP of Service Quality and Strategic Marketing at NRSP Microfinance Bank, a position they have held since 2019. Prior to this, they worked as the General Manager Commercial at Al-Shaymaa Vehicle Tracking and Fleet Management.

Before their current roles, Zakir worked at Mobilink from 2006 to 2019. Zakir served as the Regional Manager Customer Care Operations from 2012 to 2019 and as the Regional Manager Customer Care South II from 2009 to 2012. Additionally, they held the position of Regional Manager Customer Care Central III from 2006 to 2009 at Pakistan Mobile Communication Ltd (Mobilink).

Zakir's earlier experience includes working at Pakistan Mobile Communications Ltd from 1999 to 2006. During this time, they served as a Service Center Manager from 2002 to 2006 and as a Corporate Account Manager from 1999 to 2002. In the latter role, they were responsible for providing customer services, retention, and recovery to corporate and high-profile customers, managing key accounts such as Siemens Pakistan, British Petroleum, and others.

Overall, Zakir brings a wealth of experience in customer care operations, strategic marketing, and corporate account management to their current role at NRSP Microfinance Bank.

Zakir Rasheed completed their Bachelor of Commerce degree in Commerce from Government College of Commerce n Economics, from 1989 to 1991. Zakir then pursued an M.B.A in Marketing from Newport University, from 1995 to 1997.