Saad Waseem

Director Of Support Operations at NRT Technology Corp.

Saad Waseem has a diverse work experience that spans various industries. Saad started their career as a Call Agent at Scotiabank Global Banking and Markets, where they made outbound calls to customers and offered value plans and insurance for financial services. Saad then worked as a Sales Representative at Best Buy Canada, focusing on the sales of wireless products and providing information and guidance to customers.

Afterwards, Saad joined 7-Eleven Stores as a Senior Sales Consultant, where they were responsible for shelf sequencings, product placements, and developing new marketing techniques for monthly promotions. Saad also managed merchandise inventory.

Saad then transitioned to Rogers Communications as a Field Operations Supervisor, overseeing a team of 60 Network Technicians. Saad analyzed and reported on technician progress, developed strategic plans to increase operational efficiency, and provided extensive technical support. Additionally, they configured, troubleshooted, and maintained the Rogers Hybrid Fiber Coaxial (HFC) Network.

Currently, Saad is the Director of Support Operations at NRT Technology Corp. Saad joined as a Technical Specialist and played a key role in implementing self-serve redemption and jackpot solutions across various gaming markets. Saad'sresponsibilities included ensuring regulatory compliance, managing industry interfaces, and optimizing transaction processing.

Overall, Saad’s work experience showcases their expertise in sales, operations management, technical support, and project implementation in diverse industries.

Saad Waseem attended Centennial College from 2010 to 2013, where they obtained a degree in Computer Systems Technology with a focus on Computer Systems Networking and Telecommunications. Saad also holds a certification in Oracle 11g and 12c - Enterprise Management, although the specific month and year of obtaining this certification are not provided.

Links

Previous companies

Rogers Communications logo
7-Eleven Australia logo

Timeline

  • Director Of Support Operations

    August, 2021 - present

  • Technical Specialist

    December, 2014

A panel showing how The Org can help with contacting the right person.