NSB BPO Solutions Pvt.Ltd.
Swarup Ghosh has extensive experience in enterprise support and IT administration, currently serving at Sureworks Infotech Pvt Ltd since November 2019, focusing on support for enterprise clients such as WIPRO, IBM, PPT, ICICI Bank, and ORIENT. Key responsibilities include mounting, configuration, IOS upgrades, and hardware support for switches and routers. Prior to that, Swarup Ghosh worked at NSB BPO Solutions PVT LTD, starting as an Assistant System Administrator and progressing to other IT support roles since August 2010, where duties involved network and server maintenance. Swarup Ghosh holds a Bachelor of Arts (BA) degree from The University of Burdwan and completed high school with a focus on Design and Applied Arts at Budbud High School.
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NSB BPO Solutions Pvt.Ltd.
NSB BPO Solutions Pvt. Ltd. is one of the leading organisations providing solutions in the domain of document processing, data capturing, document storage, customer verification and call centre operations in India. The company has been in operation since 1993 and has partnered with leading telecom and banking organizations in the country to provide these services. NSB has a PAN India presence with 650+ offices and is backed up by a strong and dedicated work force of 8,000+ people working round the clock. With an ISO 9001 compliant service delivery mechanism, the company aims for customer success through a collaborative approach with the clients. It not only offers a vendor-customer relationship but also tenders strategic business services through innovative and flexible options. Group has the capability to synergism operational excellence with deep domain expertise in key industry verticals, viz. Telecom, Banking, Financial Services, Insurance, Electronics, consumer durable among others. It provides an entire array of outsourcing and consulting services in the area of DMS, customer profile verification, information digitization, customer care, customer retention, debt collections, fraud prevention, credit monitoring & analytics, process re-engineering and industry-specific back-office and front-office processes. Besides service excellence, we facilitate with flexibility in a transparent open work environment.