NSC Global Limited
Henrik Aatos Vienovirta has extensive experience in operations and service delivery management, currently serving as Head of Operations at NSC Global since October 2017, where responsibilities include ensuring SLA and KPI targets at the Service Desk level and supervising Level 1 Service Desk agent activities. Prior experience includes roles at T-Systems Iberia as Incident Manager and Service Desk Expert, where Henrik focused on training and handling customer escalations, and Cpl Jobs Ireland as Lead Incident Coordinator, managing priority cases. Henrik also began a career in customer care as a Service Desk Agent at Arts Internet Solutions SL.
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NSC Global Limited
nscglobal’s Procurement and Logistics Services take the complexity out of managing IT infrastructure deployments with fully managed end-to-end solutions that span the entire asset lifecycle through procurement, international logistics, deployment, reverse logistics and recovery services, to enable customers to maximise the value of their infrastructure assets across their lifecycle. These benefits extend to managing technology migrations or looking for innovative ways to extend the life of your assets.