Ioanna K.

Ioanna K. is a seasoned professional with extensive experience in customer support and technical roles. Currently serving as a Customer Support Manager and Service Delivery Manager at nShift since June 2021, Ioanna also held the position of Technical Associate at Consignor from March 2020 to June 2021. Prior roles include Client Success Specialist at Indeed.com and Second Level Technical Support Analyst at Cpl Jobs Ireland, where Ioanna worked from May 2015 to March 2020, alongside being a 1st Line Technical Support Analyst at the same organization from April 2014 to May 2015. Previous experience includes Quality Assurance Analyst and Technical Support Analyst for Symantec at Teleperformance Greece and serving as a Registered Nurse at ΥΓΕΙΑ / Hygeia Hospital from 2008 to 2010. Ioanna K. holds a Bachelor's degree in Registered Nursing from Ethnikon kai Kapodistriakon Panepistimion Athinon, obtained between 2004 and 2008.