Carmela V.

Carmela V. has extensive experience in IT and customer support, currently serving as a System Administrator for SERVICENOW at the NSW Department of Communities and Justice since October 2018, also holding roles as a Technical Support Officer and IT Support Analyst. Prior experience includes working as an IT Client Services Officer at Link Group, an IT Service Desk Analyst at AccorHotels, and a Front Office Agent at Rendezvous Hotels. Carmela's career began as a Customer Service Agent at DanozDirect and a Market Researcher at Millward Brown. Educational background includes a Master's degree in Information Technology from CQUniversity and a Bachelor of Science in Psychology from Saint Pauls College.