Mary Hoang is an experienced Senior Business Analyst with a solid background in facilitating project workshops, documentation, and business process analysis. Currently contracted at the Department of Family and Community Services (NSW) since October 2016, Mary has previously held similar positions at Western Sydney University and the NSW Department of Family & Community Services. Key responsibilities include requirements gathering, project scope definition, vendor collaboration, data mapping, and supporting user acceptance testing. Mary has a proven track record in managing documentation across various projects, providing consultancy support, and ensuring the successful delivery of software solutions aligned with business requirements. Prior experience includes roles at AMP, Boral, and David Jones, contributing to a diverse skill set in IT solutions and business process improvements.
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NSW Department of Communities and Justice
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The DCJ is the lead agency in the new Stronger Communities Cluster. The department enables services to better work together to support everyone's right to access justice and other help for families, and strengthen/bolster the promotion of early intervention and inclusion, with benefits for the whole community. Working together in the Stronger Communities cluster means we can continue to deliver services with a more unified and collaborative approach. There is now a greater focus on prevention and early intervention, faster responses, more seamless operations, less duplication of effort and better outcomes.