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Lívia Ceccon

Principal Policy Officer - Equity & Outcomes, Training Services NSW at NSW Department of Education

Lívia Ceccon has a diverse work experience spanning various organizations and roles. Lívia currently works as a Design Lead in the Student & Parent Experience Directorate at the NSW Department of Education. Prior to this, they served as a Senior Policy, Research & Development Officer in the Transformation Directorate at the same department. Lívia has also worked as a Jawun Secondee at Gudjagang Ngara Li-dhi Aboriginal Corporation. Before joining the NSW Department of Education, they worked as a Senior Policy Officer in the System Transformation team at Their Futures Matter, where they played a key role in redesigning the child protection and child wellbeing access system. Lívia has also contributed to organizations such as Amnesty International Australia, MADRE, Center for Health and Gender Equity (CHANGE), United Nations Association of Australia (WA), and The Walk Free Foundation, where they held various roles related to gender mainstreaming, human rights advocacy, policy research, and funding. In their earlier career, they gained experience as a Senior Consultant at Hays, where they established and managed the Oil & Gas operation in Brazil. Overall, Lívia Ceccon has demonstrated expertise in policy development, system transformation, design, advocacy, and project management.

Lívia Ceccon has a diverse educational background in the fields of international relations, business administration, and trade. In 2004, they enrolled at the Universidade Federal do Rio de Janeiro and obtained a Bachelor's degree in International Business in 2007. Later the same year, they attended the Universidade da Coruña, where they pursued a Bachelor's degree in Business Administration, focusing on International Business, Trade, Commerce, and the European Union.

Lívia continued their academic pursuits by pursuing a Master's degree in International Relations and Affairs at The University of Western Australia from 2014 to 2015. This degree likely provided their with a deeper understanding of global politics and relations.

In addition to their formal education, Lívia has also obtained several certifications to further enhance their professional skills. In 2022, they completed the "Service Design Elevate" program at Academy Xi, which likely equipped their with knowledge and skills in service design. Lívia also obtained a certification in Customer Experience Management from the Strativity Group, further emphasizing their expertise in enhancing customer experiences. Furthermore, Lívia completed the "Human-Centered Systems Thinking" course from IDEO U, highlighting their knowledge and application of human-centered design principles.

Overall, Lívia Ceccon's education history showcases their dedication to gaining a comprehensive understanding of international relations, business administration, and enhancing customer experiences through various certifications.

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