Shailesh Baral

Customer Support Officer, Customer Engagement, Corporate Services ICT at NSW Government

Shailesh Baral is an experienced IT professional currently serving as a Customer Support Officer at NSW Government since August 2022, focusing on user support and problem troubleshooting. Prior experience includes roles as Tech Support at KIT-Qantas IT, where Shailesh managed technical assistance and user queries, and as Team Lead at ACES-Group, overseeing a team and ensuring compliance with company standards. Shailesh has also held positions as a Technical Support Officer at Selerity and as an IT Intern at Logitrain, acquiring skills in Active Directory, AWS, and network troubleshooting. Earlier roles include a Technical Support Officer in telecommunications and a Radio Personnel position. Shailesh Baral holds a degree from the University of Southern Queensland, completed between 2015 and 2017.

Location

Sydney, Australia

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NSW Government

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The NSW Government is responsible for the administration and management of the state of New South Wales, including the provision of services and the development of policies in areas such as health, education, transportation and infrastructure The Department of Premier and Cabinet leads the NSW public sector to deliver on the Government's commitments and priorities.


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Headquarters

Sydney, Australia

Employees

5,001-10,000

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