Alexander Kloubek is a Managing Director and Global Go to Market Leader for AI/Agentic Contact Center at NTT DATA, where they leverage innovative AI-native solutions to transform service operations. Previously, Alexander served as Executive Vice President and Global Chief Growth Officer for Banking & Insurance at WNS, focusing on delivering market-leading digitized operations. They have also held various leadership roles at companies including EXL, Motorola, and Johnson & Johnson, showcasing a strong background in operations, consulting, and financial analysis. Alexander holds an MBA from The Wharton School and has pursued executive education at Duke University and INSEAD.
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