Dan Earnest is a Client Delivery Executive II at NTT DATA Services with over 13 years of experience in leadership roles, particularly in Medicare Advantage Enrollment and Claims operations. They have demonstrated expertise in developing and mentoring leaders, managing inventory and TAT, and addressing complex challenges with professionalism. Previously, Dan held various roles, including BPO Director and Associate Director for Medicare Advantage, where they oversaw substantial staffing and performance management for large teams. They earned a B.A.S. in Business Administration-Management from Peru State College and are skilled in navigating regulated environments while implementing process improvements and quality initiatives.
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