David Seward is a Principal Analyst for Asset and Configuration Management at NTT Ltd., where they have worked since 2020. With over 20 years of experience in IT systems and leadership, they specialize in ServiceNow CMDB, discovery, and service mapping configuration. David also serves as a Senior Configuration Specialist at Discovery, collaborating with global stakeholders to resolve configuration issues and develop best practices. Their previous roles include Application Specialist at Discovery Health and IT Engineer at Millennium II Workgroup Technologies. David's expertise is further backed by certifications such as ITIL Foundation v3 and TOGAF 9.
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