James L. is a Senior Service Delivery Manager at NTT, with over 25 years of experience in the IT sector, specifically in operational support for financial services and telecommunications. Previously, James held various leadership roles, including Director of Network Operations at AT&T, managing global teams to ensure 24/7 service reliability. They have also worked with notable companies such as UBS and Lumina Networks, enhancing service delivery and operational support capabilities. James holds an Audio Engineering Diploma from SAE London.
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