Nadia Serfontein

Nadia Serfontein is a skilled professional in Agile Delivery and Product Management, currently serving at NTT DATA, Inc. Since 2020, they have held various roles, including Senior Scrum Master for ITSM and CSM Platform teams. Nadia began their career in administration and recruitment before transitioning to Scrum Master roles at Discovery and Luno. They hold several certifications, including Certified Scrum Master and ICAgile Certified Professional, and earned a B.Com in Marketing Management and Tourism from North-West University. Nadia's approach focuses on driving growth, fostering collaboration, and enhancing process improvements in alignment with business objectives.